About Us

The McCool's Story

Webster’s Dictionary defines work as: sustained physical or mental effort to overcome obstacles and achieve an objective or result. Virgil McCool personified this definition from an early age. In his younger years, picking cotton was part of his daily routine. In his later teens, he joined the Air Force! Returning from the service, he began working in the Chrysler factory, and started a family. After he got off work in the evenings, Virgil started doing extra jobs like cleaning and installing carpet, always with a vision to operate his own store. In 1967, Virgil and wife Carole began McCool’s Carpet Service behind their home in a pole building. Still working in the factory and keeping up with the store, the McCools were no strangers to hard work and long hours.

As the business grew, they knew they needed to find a solid manufacturer with whom to partner. After much prayer, the McCool’s were led to Mohawk Industries. Mohawk, at the time, was only one of many small mills in Georgia and grew into the world’s largest floor covering manufacturer. It was certainly a divine connection as McCool’s also began to grow and expand the original vision. Their son Douglas became involved in the business, and they opened a small remnant shop in Kokomo, Indiana. By the early 1990’s business was growing, and they built their first full-size showroom and warehouse again in Kokomo. In 1992, McCool’s Flooring Outlet was recognized by Inc. Magazine as one of the fastest growing companies in the United States.

Shortly after opening their new store in Kokomo, the McCools began to expand by opening a store in Carmel, Indiana. Their idea of great products and great prices coupled with excellent customer service was expanding. In 2000, they built a Floorscapes Superstore and warehouse next to the original store in Kokomo. This would allow them to warehouse goods for their Carmel store and any future locations. They also developed a strong commercial flooring division, providing the same great service to schools, churches, and other local businesses. By this time, much of the McCool family was involved. Virgil’s original vision of a “family business” was truly coming to fruition!

In 2007, McCool’s branched out in faith to the west side of Indianapolis, in Avon, IN. Their grandson Brad assumed responsibility of their newest store and it quickly became clear that Avon was a perfect fit. Now, there were three generations all actively involved in making McCool’s Flooring the best it could be. Set up with the best brands in the industry such as Mohawk, Karastan, Dal-Tile, Congoleum, and many more, McCool’s is a full-service flooring store. McCool’s Flooring Outlet is one of Mohawk’s largest independent retailers in the nation and stands ready to show you that the hard work and determination that got them here is still present in each and every transaction.